Payment and delivery

Payment methods for orders

All orders with international delivery are shipped after receiving full prepayment for the goods, including the delivery cost (international shipments are not available with cash on delivery).

Available payment methods for orders with international delivery:

International money transfer (PayPal, Revolut, SWIFT, Western Union, and other payment systems);
Invoice link for payment through payment systems Liqpay or WayForPay;

The minimal order amount for international delivery is 40 USD/EUR.

International delivery of orders

You can place an order with international delivery. The available methods for international shipment are:

Fast international delivery with Nova Post (Poland, Moldova, Germany, Czech Republic, Lithuania, Romania, Slovakia, Estonia, Latvia, Hungary, Italy, Great Britain, Spain).
International delivery through UkrPost from Ukraine with receipt through the internal postal service of the recipient's country;

Parcels are sent abroad within 3 working days from the moment of confirmation of payment of the order.

After the shipment of the order, you will receive a Tracking number, which you can use to track your parcel.

You can track your parcel here.

International delivery with Nova Post

Delivery is carried out to the Nova Post office or by courier to the address. For a list of countries for which Nova Post delivery is available, see the table below.

Dear customers, we would like to draw your attention to the fact that international orders to countries where Nova Post is present are shipped from the company with the full declared value. Please note that additional customs charges may apply according to the rules of your country. Please check and familiarize yourself with the information from the relevant authorities of your country.

Delivery time: from 3 work days.

Please note!! Orders placed and paid for on the site are automatically transferred to the warehouse for shipment without confirmation.

The shipping tariff from Ukraine is 16 EUR (cost of delivery for a medium-sized parcel up to 10 kg with address delivery).

To calculate the tariff, the higher value of the actual or volumetric weight of the shipment is used. The tariff for parcel delivery is calculated per 1 unit and includes the overall delivery from Ukraine to the recipient's country.

**Delivery rates by Nova Post to European countries**
Country	Delivery to Nova Post branch or post office	Delivery to address	Shipping costs	Free shipping	Estimated delivery time
Poland	+	+	67,5zl	5500zl/ 115€	from 3 days
Moldova	+	+	16€	from 4355 UAH / 117 EUR	from 3 days
Romania	+	+	33,5€	from 7030 UAH / 190 EUR	from 5 days
Germany, Czech Republic	+	+	19€	190€	from 5 days
Hungary, Lithuania, Slovakia	—	+	19€	190€	from 5 days
United Kingdom, Italy, Latvia, Estonia, France, Netherlands	—	+	32,4€	250€	from 5 days
Austria	—	+	29,7€	—	from 5 days
Spain (order up to 150€)	—	+	32,4€	—	from 5 days

All shipments sent via Nova Post will be subject to VAT by the destination country in accordance with the customs regulations of the country.

Important! Parcels with a declared value of over 150 EUR will be subject to an additional duty of 18% of the declared value of the shipment and may be subject to customs brokerage fees at the rates of the destination country.

The destination post office and customs reserve the right to re-evaluate the contents of the shipment during a spot check of the cargo. Payment of the duty is made upon receipt of the parcel or upon receipt of the details provided by the customs of the destination country.

Nova Post Global imposes certain restrictions on the transportation of hazardous, prohibited goods, and items that are not accepted for shipment:

Medicines (some types of anesthetics containing lidocaine);
Alcohol-containing cosmetic products;
Flammable substances and goods in pressurized containers.

Delivery of orders by Nova Post to the USA

Enjoy convenient and fast delivery of your orders to the USA from Nova Post. Place an order and receive it at your address!

Delivery time: from 7 days

The cost of delivery depends on the actual weight of the order (see the table below).

Important! From August 29, 2025, the preferential duty-free threshold of $800 (so-called “de minimis”) has been abolished, which means that a customs payment of 10% and customs brokerage services at US tariffs may be imposed on the shipment.

Tariffs for delivery of orders in the USA from Nova Post
Parcel weight	Shipping cost	Delivery time
up to 0.1 kg	$9.70	from 7 days
up to 0.25 kg	$12.50
up to 0.5 kg	$16.70
up to 1 kg	$25
up to 1.5 kg	$29.20
up to 2 kg	$33.30
up to 2.5 kg	$41.60
up to 3 kg	$50
for the next 1 kg	+$10.50
Order delivery to the recipient's address

International delivery from Ukraine to the recipient's country's post office

Delivery is carried out to the recipient country's post office branch or to the address by the postal service courier of the recipient country.

Delivery time: 7-30 working days.

The shipping tariff from Ukraine starts from 7 USD.

To calculate the tariff, the actual weight, type of package, and declared value of the order with the "Priority" shipping type are used.

Cost calculator for international delivery by UkrPost

A more accurate calculation of the delivery cost will be provided by the manager when processing and confirming your order.

Please note! The recipient's country may charge a customs fee of 23% of the declared value of the parcel.

The destination post office and customs reserve the right to reevaluate the contents of the shipment during selective cargo verification. The customs duty is paid by the recipient upon receiving the parcel.

Order inspection upon receipt

In case you receive a parcel in an improper condition or damaged state, please record this with the courier or at the destination post office by creating an acceptance-transfer document with photo evidence of the damage and contact our manager to resolve the issue.

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