Payment and delivery

Payment methods for orders

All orders with international delivery are shipped after receiving full prepayment for the goods, including the delivery cost (international shipments are not available with cash on delivery).

Available payment methods for orders with international delivery:

International money transfer (PayPal, Revolut, SWIFT, Western Union, and other payment systems);
Invoice link for payment through payment systems Liqpay or WayForPay;

The minimal order amount for international delivery is 40 USD/EUR.

International delivery of orders

You can place an order with international delivery. The available methods for international shipment are:

Fast international delivery with Nova Post (Poland, Moldova, Germany, Czech Republic, Lithuania, Romania, Slovakia, Estonia, Latvia, Hungary, Italy, Great Britain, Spain).
International delivery through UkrPost from Ukraine with receipt through the internal postal service of the recipient's country;

Parcels are sent abroad within 3 working days from the moment of confirmation of payment of the order.

After the shipment of the order, you will receive a Tracking number, which you can use to track your parcel.

International delivery with Nova Post

Delivery is carried out to the Nova Post office or by courier to the address. For a list of countries for which Nova Post delivery is available, see the table below.

Dear customers, we would like to draw your attention to the fact that international orders to countries where Nova Post is present are shipped from the company with the full declared value. Please note that additional customs charges may apply according to the rules of your country. Please check and familiarize yourself with the information from the relevant authorities of your country.

Delivery time: from 3 work days.

Please note!! Orders placed and paid for on the site are automatically transferred to the warehouse for shipment without confirmation.

The shipping tariff from Ukraine is 16 EUR (cost of delivery for a medium-sized parcel up to 10 kg with address delivery).

To calculate the tariff, the higher value of the actual or volumetric weight of the shipment is used. The tariff for parcel delivery is calculated per 1 unit and includes the overall delivery from Ukraine to the recipient's country.

**Delivery rates by Nova Post to European countries**
Country	Delivery to Nova Post branch or post office	Delivery to address	Shipping costs	Free shipping	Estimated delivery time
Poland	+	+	80zl	from 550zl / 115€	from 3 days
Moldova	+	+	15€	from 115€	from 3 days
Germany, Czech Republic	+	+	22€	from 190€	from 5 days
Hungary, Lithuania, Romania, Slovakia	—	+	22€	from 190€	from 5 days
United Kingdom, Italy, Latvia, Estonia, France, Netherlands	—	+	36€	from 250€	from 5 days
Austria	—	+	29€	from 190€	from 5 days

Parcels with a declared value up to 45 EUR are delivered to Nova Post branches in the destination country or to the recipient's address.

Parcels with a declared value exceeding 45 EUR are exclusively delivered to the recipient's address.

Please note! For parcels with a declared value exceeding 45 EUR, the recipient's country will impose a customs duty of at least 23% of the declared value of the shipment.
The destination post office and customs reserve the right to reevaluate the contents of the shipment during selective cargo verification. The customs duty is paid by the recipient upon receiving the parcel.

Nova Post Global imposes certain restrictions on the transportation of hazardous, prohibited goods, and items that are not accepted for shipment:

Medicines (some types of anesthetics containing lidocaine);
Alcohol-containing cosmetic products;
Flammable substances and goods in pressurized containers.

Delivery of orders by Nova Post to the USA

Enjoy convenient and fast delivery of your orders to the USA from Nova Post. Place an order and receive it at your address!

Delivery time: from 7 days

The cost of delivery depends on the actual weight of the order (see the table below).

Atention please! The indicated rates do not take into account possible customs payments.

Parcels with a declared value of up to $800 are not subject to customs payments and do not require payment of a customs brokerage commission. The declared cost of shipment corresponds to the actual cost of your order.

Tariffs for delivery of orders in the USA from Nova Post
Parcel weight	Shipping cost	Delivery time
up to 0.1 kg	9,7$	from 7 days
up to 0.25 kg	12,5$
up to 0.5 kg	16,7$
up to 1 kg	25$
for the next 1 kg	+7,8$
Delivery of the order to the recipient's address

International delivery from Ukraine to the recipient's country's post office

Delivery is carried out to the recipient country's post office branch or to the address by the postal service courier of the recipient country.

Delivery time: 7-30 working days.

The shipping tariff from Ukraine starts from 7 USD.

To calculate the tariff, the actual weight, type of package, and declared value of the order with the "Priority" shipping type are used.

Cost calculator for international delivery by UkrPost

A more accurate calculation of the delivery cost will be provided by the manager when processing and confirming your order.

Please note! The recipient's country may charge a customs fee of 23% of the declared value of the parcel.

The destination post office and customs reserve the right to reevaluate the contents of the shipment during selective cargo verification. The customs duty is paid by the recipient upon receiving the parcel.

Order inspection upon receipt

In case you receive a parcel in an improper condition or damaged state, please record this with the courier or at the destination post office by creating an acceptance-transfer document with photo evidence of the damage and contact our manager to resolve the issue.

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